CardroomKoala support
Speak With Bathroom Specialists
Contact CardroomKoala for help with luxury bathroom accessories, modern tapware, shower fixtures, vanity accessories and bath linens for Australian homes.
How to reach CardroomKoala
For product questions, order enquiries, delivery, warranties, returns or installation guidance, use the details below. Please include your order details where relevant so the team can understand the enquiry clearly.
- Phone
- +61 400 657 537
- [email protected]
- Address
- 24 Cremorne Street, Cremorne VIC 3121
Send a product or order enquiry
Use the form for advice on finishes, WELS-rated fixtures, rust-resistant materials, sustainable packaging, delivery, returns or care guidance. Tell us what you are planning and which category you are considering: Tapware, Shower Fixtures, Vanity Accessories or Bath Linens.
Contact questions before you buy
Can I ask for help choosing a finish?
Yes. Contact us with your preferred look, existing fittings and the product category you are considering. We can help you compare options such as matte black and brushed nickel without overcomplicating the decision.
What are the delivery terms?
Delivery within Australia costs 20 AUD per order and is free for orders from 600 AUD. If your enquiry is about an order already placed, include the order details in your message.
How do I pay for an order?
The only payment method is cash on delivery: the customer pays when the order arrives. No account is needed to order.
Can I contact you about returns?
Yes. Returns are accepted within 30 days of delivery for a full refund. Include your order details and the item category so the request can be reviewed clearly.
Ready to refine your bathroom?
Explore premium bathroom accessories selected for Australian homes, from efficient shower fixtures to considered vanity details.
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