Shipping & Delivery
Delivered across Australia
CardroomKoala ships luxury bathroom accessories, modern tapware, shower fixtures, vanity accessories and bath linens to customers throughout Australia. Add to cart, check out, and pay on delivery when your order arrives.
Delivery terms at a glance
These are the fulfilment terms that apply to orders placed through cardroomkoala.com. Prices are in AUD and delivery charges are shown in A$.
- Delivery area
- Australia-wide delivery
- Delivery charge
- A$20 per order
- Free delivery threshold
- Free for orders from A$600
- Payment method
- Cash on delivery
- Ordering requirement
- No account is needed to order
- Returns window
- Returns are accepted within 30 days of delivery for a full refund
How your order moves
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01
Add pieces to cart
Choose from curated bathroom categories including Tapware, Shower Fixtures, Vanity Accessories and Bath Linens. Product pages and the cart let you review finishes, quantities and order details before you proceed.
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02
Check out without an account
Complete checkout with the delivery details needed for your Australian order. No account is needed to order, keeping the process straightforward for homeowners, renovators and design shoppers.
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03
Order is prepared for delivery
Once the order is placed, the selected bathroom accessories are prepared for fulfilment. Sustainable packaging is used where applicable to help protect finishes such as matte black, brushed nickel and other premium surfaces in transit.
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04
Pay when the order arrives
The only payment method is cash on delivery: the customer pays when the order arrives. Delivery within Australia costs A$20 per order and is free for orders from A$600.
Useful delivery references
For orders involving premium fixtures, water-saving products or renovation planning, these site pages help you confirm the details around delivery, care and after-purchase support.
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Terms & Conditions Read the shop terms covering orders, AUD pricing, delivery within Australia, cash on delivery, returns and customer responsibilities.
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Returns Review how returns work if an item needs to be sent back after delivery. Returns are accepted within 30 days of delivery for a full refund.
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Design & Care Guides Find professional guidance for caring for premium bathroom finishes, preventing rust and maintaining matte surfaces after your order arrives.
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Sustainability & Water Ratings Check information about WELS-rated water-saving fixtures and the sustainability considerations behind selected bathroom products.
Delivery within Australia costs A$20 per order and is free for orders from A$600.
Delivery questions before checkout
Where does CardroomKoala deliver?
CardroomKoala delivers within Australia. The delivery information on this page applies to orders placed through the online shop for Australian delivery addresses.
How much does delivery cost?
Delivery within Australia costs A$20 per order and is free for orders from A$600. Prices are in AUD and delivery charges are shown in A$.
Do I need to create an account to order?
No account is needed to order. Add your selected items to cart, check out with the required delivery details, and complete the order through the shop checkout.
How do I pay for my order?
The only payment method is cash on delivery: the customer pays when the order arrives. Do not send payment separately before delivery.
Can I return an item after delivery?
Returns are accepted within 30 days of delivery for a full refund. For the full return process and conditions, use the Returns page before sending anything back.
Who should I contact about delivery details?
For delivery questions, contact CardroomKoala at [email protected] or call +61 400 657 537. You can also write to 24 Cremorne Street, Cremorne VIC 3121.
Ready to order bathroom pieces?
Choose your luxury bathroom accessories, add them to cart, check out, and pay on delivery when the order arrives.
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